Frequently Asked Question

Welcome to Mycelio’s Mushroom Cultivation FAQ, where we answer the most common questions about growing mushrooms, choosing the right mycology supplies, and troubleshooting your setup. Whether you’re a beginner or an experienced cultivator, these expert insights will help you master the art of mycology.

The Obvious Question

How Do I Grow Shrooms?

We’ve got you covered, check out our Educational Resources page for all our tips and best practices for a sucessful grow!

Download our Mycelio’s Method: Step-by-Step Guide to Growing Your Own Shrooms

Support Questions

I'm new here. How can I ask questions?

Absolutely! We’re here to help. You can reach out to us through our contact form or email us directly at support@myceliomyco.com in the bottom right corner. Our friendly support team is ready to assist with any questions you have and guide you on your mushroom cultivation journey.

Shipping Questions

Where do you ship your products?

We ship across the United States with discreet packaging to ensure safe delivery of your mycology supplies.

How fast is your shipping?

We operate our sterilizers daily to stay ahead of demand and to ensure you receive the freshest mycology supplies. Typical processing times are 1-2 business days, but occasionally, seasonal demand or other factors may extend this.

If you have any questions about your order’s status or tracking, we’re always here to help. Contact support@myceliomyco.com for assistance.

Product & Cultivation Questions

What are the best substrates for growing mushrooms?

Our Nutrient-Rich CVG Substrate (Coco Coir, Vermiculite, and Gypsum) is ideal for species like Psilocybe cubensis. For hardwood-loving species, try our Woodlover’s Master’s Mix.

How can I prevent contamination during cultivation?

Maintain a sterile workspace by using a still-air box or a laminar flow hood. Always sterilize tools with 70% isopropyl alcohol before handling cultures.For a comprehensive guide on preventing contamination, you can refer to this detailed article by FreshCap Mushrooms.

What’s the best temperature for mycelium growth?

Most mushrooms thrive between 70-78°F (21-25°C). Avoid temperatures above 80°F, as they increase the risk of contamination.For more insights on controlling temperature during mushroom cultivation, check out this informative post by Atlas Scientific.

General Questions

What is Mycelio?

Mycelio is a leading supplier of premium mushroom cultivation supplies, including sterile substrates, agar plates, and complete grow kits for hobbyists and professionals.

Do I need prior experience to start mushroom cultivation?

No! Our beginner-friendly all-in-one grow kits include everything you need, with step-by-step instructions to simplify the process.

Is your packaging discreet?

Yes, we use simple, unmarked brown boxes to keep your order private and discreet.

What payment methods do you accept?

We accept  cryptocurrency(Bitcoin), ensuring secure and flexible payment options.

Can I return my product?

Due to the sensitive nature of mycology products, we are unable to accept returns on our products. However, we want you to feel confident in your purchase, so we do offer replacements when certain eligibility requirements are met.

If you have any concerns about your order or believe you may qualify for a replacement, please don’t hesitate to reach out. We’re here to help and ensure you have the best experience with our products. For more details, please review our refund and return/replacement policy.

Do You Sell Mushrooms?

Mycelio does not sell mushrooms or mushroom genetics associated with federally regulated or prohibited substances. All images, content, and products on our website are for research and educational purposes only.

How can I contact customer support?

For inquiries, visit our Contact Us page or email support@myceliomyco.com. Our team is happy to assist you!